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What's New - August 2017
What's New - August 2017
Laura Bercan avatar
Written by Laura Bercan
Updated over a week ago

Scheduling Module - Block Start Time Constraint

The behavior of the Constraint "Block start of movies time interval" has been improved, our algorithm now takes into consideration extra scenarios when using this constraint. For example, when this constraint was enabled, our system moves the start time of the shows from one timeslot to another in order to fulfill this constraint; sometimes the best shows used to be moved to another timeslot that was not so good and this is the part that we improved.

We added multiple block intervals.

  • Maximum 8 intervals can be added (1 per timeslot)

  • You can add an interval that spreads over multiple timeslots, but no more than 1 per timeslot.

  • Pre-booked and locked shows will not be affected even if they are inside the blocked interval.

  • Films with distributor constraints or custom overrides have to be outside the blocked interval, otherwise, will be lost.

  • Shows for films with exact start time requested inside the blocked interval will be moved outside of it on the same timeslot. If the blocked interval is taking up the entire timeslot, the respective shows will be lost.

  • Films used through the criteria "play the best shows the same as the previous week" has to be outside the blocked interval, otherwise, the shows will be lost.

  • Regular shows with no explicit requests can be scheduled only in the timeslots that have at least 15 minutes available outside of the blocked interval.

Events Module - Email triggers for event state changes

Prior to this release, the Sales Team members had to check the status and details for all upcoming events in the search for any updates on the event level. In our attempt to ease up your work process, we have created a feature for sending automatic emails when certain changes are made on events. The email triggers can be set up for every possible event state.

Additionally, we have added a new event state, called "Finance". This state will be used to notify the Financial Department that they can generate the invoice.

How does the functionality work?

  • With the help of a Support Agent Specialist, a recipient list can be defined for every event state

  • Email triggers can be defined on event state level. There is the possibility to have event states without an email trigger

  • The new Financial state is available only if the current state of the event is Final.

  • Based on the defined triggers, when the user sets an event to one of the states and afterward saves the event, a warning message pop-up window will ask for a confirmation to send notification emails.

  • The notification email subject will contain: Event State - Event Name - Event Type

  • The notification email body will contain: Event Name - Cinema where the event is taking place - Event date and start time - Event Type - Event State

  • More specific email templates can be defined with the help of a Support Agent Specialist

All Cinema Intelligence modules - Update of freshly added information from your Ticketing System into Cinema Intelligence

The purpose of this functionality is to update the existing data in Cinema Intelligence. The goal is to make sure that all the changes that you make in your ticketing system will be transferred to Cinema Intelligence in order to have new data available for programming.

This is achieved by triggering a manual import on one of the theatres in Scheduling Module. The Update process takes place every 15 minutes and checks if there are any new data brought via import in Scheduling module. After that, the new data is spread out in the entire Application.

Updated information at every import:

  • Addition of new films

  • Addition of new format to an existing film

  • Change of release date

  • Film length update

  • Genre update for a film

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